<div dir="ltr"><div><p style="box-sizing:border-box;border:0px;font-size:18px;margin:0px 0px 1.75em;outline:0px;padding:0px;vertical-align:baseline;font-family:&quot;IBM Plex Serif&quot;,sans-serif"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:700;margin:0px;outline:0px;padding:0px;vertical-align:baseline;background-color:rgb(255,255,255)"><font color="#000000" style="">APRIL 25, 2025 UPDATE ON PAPER TIMESHEETS:</font></span></span></p><p style="box-sizing:border-box;border:0px;font-size:18px;margin:0px 0px 1.75em;outline:0px;padding:0px;vertical-align:baseline;font-family:&quot;IBM Plex Serif&quot;,sans-serif"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline;background-color:rgb(255,255,255)"><font color="#000000"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline">PPL has extended the blanket exception for Personal Assistants to use paper timesheets if they cannot log their time in Time4Care, PPL@Home, or by using the PPL Telephony system. This means that Personal Assistants can use paper timesheets if needed until May 17, 2025. The paper timesheet can be found</span> <a href="https://pplfirst.com/wp-content/uploads/2025/04/NY-CDPAP-Paper-Timesheet.pdf" target="_blank" rel="noopener" style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:700;margin:0px;outline:0px;padding:0px;vertical-align:baseline">here</span></a><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline">.</span></font></span></p><p style="box-sizing:border-box;border:0px;font-size:18px;margin:0px 0px 1.75em;outline:0px;padding:0px;vertical-align:baseline;font-family:&quot;IBM Plex Serif&quot;,sans-serif"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline;background-color:rgb(255,255,255)"><font color="#000000">If you are able to accurately log hours on Time4Care, PPL@Home, or Telefony now, you should do so rather than using a paper timesheet. After this blanket exemption ends on May 17, all Personal Assistants will be required to use an electronic visit verification system (Time4Care, PPL@Home, or Telefony). If you continue to have difficulty with these systems, please call PPL at 1-833-247-5346 or the Department of Health at 833-947-8666 so that these issues can be fixed before May 17.</font></span></p><p style="box-sizing:border-box;border:0px;font-size:18px;margin:0px 0px 1.75em;outline:0px;padding:0px;vertical-align:baseline;font-family:&quot;IBM Plex Serif&quot;,sans-serif"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline;background-color:rgb(255,255,255)"><font color="#000000"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline">If a Personal Assistant will have an ongoing need to use a paper timesheet beyond May 17 \u2013 for instance, as a religious exception or in an area where the use of Time4Care or telephony is not reliable \u2013 there is a process to request an individualized exception to use paper timesheets. The Exception Form to make that request is</span> <a href="https://pplfirst.com/wp-content/uploads/2025/04/Paper-Timesheet-Exception-Form.pdf" target="_blank" rel="noopener" style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:700;margin:0px;outline:0px;padding:0px;vertical-align:baseline">here</span></a> <span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline">and PPL\u2019s description of the timesheet exception process can be found in</span> <a href="https://pplfirst.com/wp-content/uploads/2025/04/How-to-Manage-Time-with-PPL.pdf" target="_blank" rel="noopener" style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:700;margin:0px;outline:0px;padding:0px;vertical-align:baseline">this document at page 5</span></a><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline">. If you will need one of these ongoing individual exceptions, we recommend that you make your request now so that it can be processed before May 17. The Exception Form must be faxed to PPL at 1-844-244-4384 or mailed to Public Partnerships LLC PO Box 310, Binghamton, NY 13902.</span></font></span></p><p style="box-sizing:border-box;border:0px;font-size:18px;margin:0px 0px 1.75em;outline:0px;padding:0px;vertical-align:baseline;font-family:&quot;IBM Plex Serif&quot;,sans-serif"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:700;margin:0px;outline:0px;padding:0px;vertical-align:baseline"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline;background-color:rgb(255,255,255)"><font color="#000000">TIP: Keep a copy of the form for your records and note down the date of submission. If you are mailing the Exception Form to PPL\u2019s PO Box, use certified mail or another tracking service and keep proof of receipt for your records. If you fax the Exception Form, please keep a copy of the fax confirmation for your records.</font></span></span></p><p style="box-sizing:border-box;border:0px;font-size:18px;margin:0px 0px 1.75em;outline:0px;padding:0px;vertical-align:baseline;font-family:&quot;IBM Plex Serif&quot;,sans-serif"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline;background-color:rgb(255,255,255)"><font color="#000000"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline">On Thursday, April 10, 2025, the judge entered a</span> <span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:700;margin:0px;outline:0px;padding:0px;vertical-align:baseline"><a href="https://nylag.org/wp-content/uploads/2025/04/ECF-62-PI-order.pdf" target="_blank" rel="noopener" style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline">Preliminary Injunction</a></span> <span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline">that had been negotiated by the Parties, giving CDPAP consumers until May 15, 2025 to enroll with PPL, and Personal Assistants until June 6, 2025. See answers to frequently asked questions (FAQs) about the Preliminary Injunction</span> <a href="https://nylag.org/wp-content/uploads/2025/04/2025-04-25-Preliminary-Injunction-summary-for-website-v2.pdf" target="_blank" rel="noopener" style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:700;margin:0px;outline:0px;padding:0px;vertical-align:baseline">here</span></a><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline">. Updated on 4/25/25.</span></font></span></p><p style="box-sizing:border-box;border:0px;font-size:18px;margin:0px 0px 1.75em;outline:0px;padding:0px;vertical-align:baseline;font-family:&quot;IBM Plex Serif&quot;,sans-serif"><span style="box-sizing:border-box;border:0px;font-style:inherit;font-weight:inherit;margin:0px;outline:0px;padding:0px;vertical-align:baseline;background-color:rgb(255,255,255)"><font color="#000000" style="">The Department of Health has created a CDPAP Transition Hotline which will be staffed from Mondays through Fridays from 9am to 5pm: 833-947-8666 CDPAP participants can also email the Department of Health CDPAP Transition Team for assistance at <a href="mailto:StatewideFI@health.ny.gov">StatewideFI@health.ny.gov</a>.</font></span></p></div><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div style="color:rgb(34,34,34)"><span><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial,sans-serif;background-color:transparent;font-weight:700;vertical-align:baseline">Laura Cardwell</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial,sans-serif;background-color:transparent;vertical-align:baseline">Director of Operations &amp; Events</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial,sans-serif;color:rgb(121,1,1);background-color:transparent;font-weight:700;vertical-align:baseline">CDPAANYS</span><span style="font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;vertical-align:baseline">/</span><span style="font-family:Arial,sans-serif;color:rgb(0,167,181);background-color:transparent;font-weight:700;vertical-align:baseline">CDANY</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial,sans-serif;background-color:transparent;vertical-align:baseline">she/her/hers</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial,sans-serif;background-color:transparent;vertical-align:baseline">(518) 813-9537 ext 1</span></p></span></div></div></div></div>