[Cdpaanys] For immediate release: CDPAP Caregivers Go Unpaid By PPL

[Laura Cardwell]

CDPAP Caregivers Go Unpaid By PPL

Home Care Workers and Advocates Sound Alarm on PPL’s Botched Transition

Watch the Full Press Call Here
<https://drive.google.com/file/d/1cpcKg37bvkens4Wi96l1TOeEgs-5ShLK/view?usp=sharing>

New York, NY – This morning, The Alliance to Protect Home Care hosted a
press call with CDPAP caregivers who sounded the alarm on Governor Hochul’s
controversial home care overhaul and PPL’s chaotic transition.  What should
have been the first pay week for hundreds of thousands of CDPAP caregivers,
has left many unpaid, confused, and frustrated.

For months, the Department of Health has promised New Yorkers: “If you’re a
CDPAP home care user, you can keep your trusted caregiver. If you’re a
caregiver, it will be easier for you to get paid.”
<https://youtu.be/UOKgww5Kh_w?t=43>

Today’s testimonies prove those promises fell short:

Tara Murphy, Albany–area caregiver
<https://drive.google.com/file/d/1Emx-zoJ0S6Gz4kfdr4ADLPHghIAwmLLw/view?usp=sharing>

“I got a pay stub in the mail for $0 for an EVV training…PPL is supposed to
save money. And it's severe mismanagement and a gross waste of funds to
print pay stubs for $0 and send checks for $0 to how many people? It's
absolutely disgusting….

I wasn't paid by PPL this week. I don't know if I'm going to be paid by the
PPL…And if I don't make that payment next week, I lose my car.”

Dawn Meany, Long Island-area caregiver
<https://drive.google.com/file/d/1mknRlY5IJsNsYMgYe1jX733GAnsMT6zV/view?usp=drive_link>

“I made 19 phone calls with only zero being returned. I had six emails to
PPL never returned. I have not received a paycheck….The anxiety it has
caused him because he lost three staff members is insane. I have become his
24-7 care person because I couldn't get anybody else approved. I couldn’t
even get him approved.”

Kim Conway, Long Island-area CDPAP user
<https://drive.google.com/file/d/118iJJZwXFr5LP5UMD37mGkdcSFFUF_fd/view?usp=drive_link>

“Now, this week is a whole different story. None of my overnight aides are
being paid for their shifts. They work 12 or 16 hour shifts. Every one of
them has been denied…At this point, unfortunately, I chose for my own and
my aides' sanity and financially, we chose to have to move over to PCA
services. And as of Monday, I'm no longer in the CDPAP program.”

Heather Burroughs, Rochester-area CDPAP user
<https://drive.google.com/file/d/1Es_Zt5hnfhyNTogqisd5pu03xDhuv3iP/view?usp=drive_link>

“Everybody's paperwork has been in for almost two months at this point. But
guess what? Out of nine caregivers, one got paid. One, this pay
period….This is quite literally the only program that my daughter qualifies
for that can save her life. The only other option is to move her into a
nursing home or a group home.”

Rebekah MacNeill, Rochester-area caregiver
<https://drive.google.com/file/d/1wY9WyVt6_oi13KI5txMNp0GwmUJ6G5rb/view?usp=drive_link>

“I love this job so much, truly. I feel like this was my passion. I feel
like this is what God put me on the earth to do is to help people. And it's
devastating that I might have to walk away from this job just because this
is happening….It's sad that this is happening in 2025. We're fighting for
civil rights here….it makes me tear up because these are people and we're
not treating them like they're people.”
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